Project Management Series
Post #3 of 6: Review Process
Day-to-Day Tools for Balancing Speed, Quality, and Costs
Project Success = Quality Work Delivered On Time and Within Budget
By combining knowledge from instructional design and project management, we have put together an equipment checklist of key structures needed to meet deadlines while also ensuring quality and maximizing profit in your day-to-day management of a project.
Establishing the review team at the beginning of a project ensures that all key stakeholders are represented during the development of an initial design document or outline. This avoids potential changes in direction later if new stakeholders with differing opinions and views are introduced. Trying to accommodate requests to changes in content later in development can add time and cost to the project—something both clients and project managers want to avoid.
Then, if needed, time has already been built into the timeline for live review of the feedback. The medical writer or instructional designer may need to have a conversation with the client to get clarity on feedback. An example of a common clarification that is needed is determining if feedback is global (to be applied across deliverables) or isolated to a single deliverable. Having this open line of communication with the client builds trust between both teams and ensures that the creation of the next draft is efficient and effective.
It can be helpful to imagine the stages of draft review as a funnel, moving from confirming the big ideas to perfecting the fine details of a project. Communicating this to the client during each round of review can help move the project along smoothly, without costly delays.